Entries by Ernie and Karen Shishido

The Patient Safety Continuum

The simplest definition of patient safety is the prevention of errors and adverse effects (harms) to patients associated with health care. Although this seems so straightforward, defining and measuring what patient safety means within a facility takes on many forms and becomes confusing. By remaining so ambiguous, it hampers concerted efforts to achieve the highest […]

Highly Reliable Care (HRC)

What is Highly Reliable Care? Healthcare is a high risk environment. People’s lives are saved (and lost) every minute of the day based upon the pressing decisions of healthcare workers in the midst of stressful situations. In order to save lives and prevent future harms, caregivers need to have a foundational mindset that guides them through every interaction and decision. This […]